Welcome to Nejikom! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and services. By using Nejikom, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
• Personal Information:
• Name
• Mobile Number
• Date of Birth
• Nationality
• Health Information: Any medical details necessary for providing home care services.
• Usage Data: Information on how you interact with our app, including your IP address, device information, and browsing activity.
• Location Data: We may collect location information to enhance service delivery accuracy, such as directing healthcare providers to your home.
2. How We Use Your Information
We use your data for various purposes, including:
• To provide and improve our healthcare services.
• To process your bookings and payments.
• To communicate with you regarding your appointments and service updates.
• To comply with legal obligations and resolve disputes.
• To enhance our app experience and deliver personalized content and offers.
3. Sharing Your Information
We may share your information with:
• Service Providers: To fulfill your healthcare requests, we may share your data with healthcare professionals, payment processors, and other third parties involved in providing our services.
• Legal Authorities: When required by law or to protect the rights, property, or safety of Nejikom, its users, or others.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business deal.
4. Data Retention and Deletion
We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. If you request account deletion, we will remove your personal and health data from our active databases, except for data that must be retained for legal compliance or other legitimate reasons.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct any inaccuracies in your personal data.
• Deletion: Request the deletion of your account and associated data.
• Restriction: Request a restriction on the processing of your data.
• Objection: Object to the processing of your data for specific purposes.
To exercise these rights, please contact us at [[email protected]].
6. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: [email protected]
• Address: Al Khaleej St, Dammam
Thank you for choosing Nejikom. Your privacy and trust are important to us.